REGULATIONS

Dear guests,

please read the following regulations carefully. We trust your common sense to respect all the rules, by confirming the reservation, guests also accept all our rules, including privacy policy and cancellation policy.

“FANGIANO FARM OF FERRINI MARCO”

Please read carefully the booking rules shown in this section. Each booking, after its confirmation, has the value of a contract in accordance with current Italian legislation. The contract is binding for those making the booking and for all other persons mentioned in the same, minors included.

Booking on the website www.fangiano.it

It is possible to make an online reservation by following the instructions available on our website www.fangiano.it/booking.
In case of incorrect communication of the number of people, including children, we reserve the right to cancel the reservation or to charge the relative fee, subject to availability of the accommodation.
The payment of a deposit is required, to be made during the booking operations, the amount is calculated automatically based on the number of nights booked. Or, alternatively, it is possible to pay the full amount of the stay.
In both cases, if the payment is not made the reservation is not considered valid.
It is also possible to pay by bank transfer, following the instructions available on the website in the dedicated section.
A copy of the deposit paid must be sent to the following e-mail address: calabrialcubo@fangiano.it.
If you decide to pay in this way, the reservation is to be considered binding only upon receipt of an e-mail confirming the payment of the deposit or the amount of the entire stay.
Confirmation of the booking implies acceptance of our cancellation terms.

Booking via direct e-mail or sector portals

It is possible to send a request for accommodation availability to the e-mail address calabrialcubo@fangiano.it
or through the sector portals, and wait for our reply. We will send you an offer that is not binding and instructions for a possible reservation.
The payment of a deposit or the entire amount of the stay is required, the payment methods accepted are bank transfer or credit card.
The reservation is considered binding upon receipt of our confirmation e-mail.
The accommodation remains blocked for 24 hours, waiting for the receipt of the done payment of the deposit.
In some periods of the year, we reserve the right to ask for your credit card details as a form of guarantee for booking confirmation.
A valid identification document will be required for each guest, including children.
If the booking is moved to another period for which the price is higher than the amount paid, the customer is required to pay the difference.

Reservation payment

The remaining payment of the reservation, if not done during the booking operations, must be done the evening before the day of departure, together with any extras that may have occurred during the stay.

The extension of the stay requires an additional reservation, and is subject to availability and rate changes.

 

Cancellation Policy

Each booking cancellation must be communicated by writing an e-mail, below the details for the low, medium and high season periods.

The deposit or the total amount are returned only if the cancellation of the booking is communicated one month before the start date of accommodation.

In the case of a single night booking, the deposit or the total amount paid are entirely withheld.

LOW AND MEDIUM SEASON: up to 48 hours before the date of arrival, it is possible to change the dates of the accommodation, subject to our availability of accommodation, keeping the deposit already paid.

HIGH SEASON: up to 15 days before the date of arrival, it is possible to change the dates of the accommodation, subject to our availability of accommodation, keeping the deposit already paid.

INTERRUPTION OF THE STAY: if the guest decides to voluntarily interrupt his stay in advance, he is required to pay the entire booked stay.

Causes of force majeure

We declines all responsibility for disservices due to lack of supplies, fortuitous failures to the equipment or other causes of force majeure. We accept no responsibility for damage caused by other guests, atmospheric events, natural disasters, illnesses and thefts.

Damage caused during the stay

Any damage caused to the structure and its furnishings will be charged.

Pets are allowed according to the conditions of our internal regulations.

For any information please contact us at the following e-mail address:

calabrialcubo@fangiano.it

1. Check-in is allowed starting from 13:00 pm.
2. Check-out is allowed within 11:00 am.
3. For different needs, ask in advance the possibility of other times.
4. Breakfast is served from 9:00 to 10:30 in both centers and it is necessary to communicate a preferred time. For different needs, ask in advance.
5. Daily cleaning is done until 11:00. The room or the apartment must be left free to allow the service.
6. It is strictly forbidden to smoke in all the closed areas, in the open areas, please use the ashtrays.
7. Access to people who do not stay with us is not allowed.

1. At our facility pets are allowed, prior notice at the time of booking, provided they are in compliance with the vaccinations and provided with a health passport;
2. The management reserves at any time the right to request the exhibition of the health passport of pets;
3. in case of non-communication of the presence of an animal, we reserve the right to cancel the booking or apply a surcharge on the fee;
4. the cost for the stay of your pet is € 20 per night/per animal;
   
5. the access of animals will be allowed only in some rooms;
6. in the common areas the animals must be brought on a leash or in a cage;
7. in each room a maximum of one animal is allowed;
8. it is absolutely forbidden to pick up your pet on tables, chairs, beds and armchairs, leave food open;
9. It is strictly forbidden to leave animal manure in any part of the accommodation (on the floor, in the bathrooms, on the furnishings, etc.)
10. it is forbidden to leave their animals unattended in the rooms;
11. It is not allowed to enter your pets throughout the pool area, you can keep them tied with a leash in the surrounding garden.
12. please always have the vaccinations booklet and the insurance policy at your disposal;
13. the owners of the animals are responsible for all the damages that they can cause to the structure during their stay.

HOURS: 10:00 – 19:00

Price reserved for B & B dei Vicoli guests € 5 per person / per day.

The swimming pool is located at the Fangiano Farm

DEPTH 1.40m – DIMENSIONS 11 * 5.5m

1. Parents must look after their children. This pool does not have a lifeguard by law. Children under 14 can not access the pool area by themselves.
2. It is forbidden to introduce any food or drink not purchased in our facility in the entire pool area.
3. It is mandatory to use the shower before entering the water, even in the whirlpool.
4. Each adult guest is entitled to use a cot or a deck chair.
5. Children playing in the lawn must always be supervised by their parents.
6. It is forbidden to use soap both in outdoor showers and inside the pool area.
7. A first aid box is available to all bathers.
8. It is forbidden to use the bathroom towels in your accommodation in the pool area. Pool towels are available for our guests upon payment of a deposit of € 5.
9. Please leave the bathroom in the conditions in which we would like to find it.
10. Small children must use a nappy for the pool.
11. If they introduce mats or donuts they must be cleaned.
12. It is absolutely forbidden to dive and make games that disturb other bathers.
13. Please do not raise your voice to ensure the relaxation of other guests.
14. It is absolutely forbidden to step on the hot tub.
15. The property assumes no responsibility for personal items left unattended.
16. It is absolutely forbidden to smoke in the water or with the swimming pool closed. Outside the pool area use the ashtray.
17. Bathing in the presence of bad weather conditions is forbidden.
18. The hot tub has a maximum capacity of 6 people. Entry into the pool for children under the age of 12 is prohibited. For the activation of the tank functions, please ask the company staff.
19. Dogs can not access throughout the pool area, you can keep them leashed in the surrounding garden.
20. The pool area can not be accessed during cleaning and maintenance of the pool.

If the non-observance of the aforementioned rules and recommendations will be causes of accidents, the Fangiano farm declines all responsibility. Any damage caused to the entire pool area must be reimbursed at the discretion of the management.

For any need or information, you can contact +39 3292733721 or +39 3407749873, or write an e-mail to: calabrialcubo@fangiano.it